TERMS AND CONDITIONS
Therastress.com
Prime Life Nutriceuticals
165 Castilian Dr
Goleta, CA 93117

SHIPPING CHARGES:
Therastress.com shipping charges are based on your order total prior to tax as noted in the table below:

US Continent:
Domestic Orders $9.95

International:
International Orders $24.95
Note: Additional customs fees may occur on international orders

Undeliverable or refused shipments may be subject to a 15% restocking fee. Therastress does not assume any responsibility for custom duty charges or regulations for countries outside of the United States.

PRIVACY POLICY :
We take the issue of online privacy very seriously. We do not sell, trade or rent your email address to outside companies except as stated herein. Our role as your supplier requires us to protect your privacy and to keep you in control of who is allowed to make contact with you. We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. 

We also use cookies as part of the Google Web Analytics service that TheraStress.coml uses on the Site. We may collect, use and disclose Non-Personal Information by means of the cookies used in connection with Google Web Analytics, and such use is subject to this Policy. In addition, Google may collect Non-Personal Information about you by means of the Google Web Analytics service. Google's use of this Non-Personal Information is subject to the Google Privacy Policy (currently located at http://www.google.com/intl/en/privacypolicy.html).

We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We (and our service providers) use your personal information to operate our sites and deliver services to you. We must release your credit card information to the card-issuing bank to confirm payment for products purchased on this site; and we need to release your address information to the delivery service to deliver products you purchase from us.

We may periodically send you email regarding our products and services. You will always have the choice of unsubscribing from any emails we may send to you. In addition, we may (or agents working on our behalf and under confidentiality agreements) mail you select promotional offers from our advertising partners. We will not disclose your mailing address or other personal information directly to our advertising partners. Such third party promotional offers will never be emailed to you. 

Occasionally, we may be required by law to provide personal information the appropriate governmental authorities. We will disclose such personal information upon receipt of a court order, subpoena or to cooperate with a law enforcement investigation. We also reserve the right to report to law enforcement agencies any activities that we believe to be unlawful.

In the event we decide to expand our business, we may sell or buy e-commerce websites, retail stores, subsidiaries, or other business entities. In such transactions, usually customer information is one of the transferred business assets. We also have a special arrangement with one of our internet management partners who will also have access to customer information. Customer information that is sold, transferred, or shared under these circumstances will remain subject to the terms of the then-existing privacy policy. Also, if most or all of our assets are acquired by a third party, customer information will be one of the acquired assets.

PARTIAL SHIPMENTS:
At Therastress our service goal is to fulfill your order promptly and keep you posted as to the status of your order. We want you to know your order is secure. We want you to feel comfortable and enjoy the benefits of shopping at Therastress.com.

Should one of the products in your order not be available for some reason, we will immediately notify you by email with the anticipated ship date. You have the option to cancel your order should this conflict with your needs.

There are no additional shipping charges for items on back-order, which ship subsequent to your initial shipment.

ORDER ACCEPTANCE POLICY:
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Therastress.com reserves the right, at any time after receipt of your order to supply less than the quantity you ordered of any item. If a portion of your order is out of stock, we will notify you of the status of your back ordered item. Your credit card will only be charged for the number of products we ship to you. There will be no additional shipping charges billed to your credit card for items which ship subsequent to your initial order. The shipping charges will only equal your "Order Total" as reflected in your order confirmation. In order to protect the interests of our customers, orders placed over $200.00 (U.S.) may require additional customer verifications or information, as determined by our credit department, before we can process your order.

INTERNATIONAL ORDERS:
Therastress.com does accept orders from most countries outside the United States. However, the Shipping charges may differ from the U.S. Charges.

Therastress.com does not assume any responsibility for custom duty charges or regulations for countries outside of the United States.

PAYMENT METHODS:
Therastress.com accepts Visa, Master Card, American Express, checks and money orders. These payment methods will be accepted online, via telephone, via mail or by fax.

To order by FAX or Mail:

  1. At Order Page, scroll down and click "Fax or Mail Your Order".  This takes you to Perfect Woman Fax / Mail Order Form page.
  2. Print the entire page and fill out all information. 
  3. Fax this page, complete with your credit card information, to: (310) 822-0650. Or mail to:
    Prime Life Neutriceutical
    165 Castilian Dr
    Goleta, CA 93117
Please make sure your shipping address is complete. We need your email address and phone number so that our customer service representatives can keep you informed of your order status. You will receive an email from us as soon as your order has been shipped.

PRICING POLICY:
Therastress.com reserves the right to change prices at any time without notice. All of the Therastress.com products are guaranteed against defects for 30 days from the date of shipment of merchandise, except as expressly stated below.

DISCLAIMER AND LIMITATION OF LIABILITY AS TO PRODUCTS SOLD:
With respect to products sold on the Therastress site, except as expressly stated Therastress expressly disclaims all warranties, expressed or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability for a particular purpose. You agree that the sole and exclusive maximum liability to Therastress.com arising from any product sold on the Therastress.com site shall be the price of the product ordered. In no event shall Therastress.com, its directors, officers, employees or representatives be liable for special, indirect, consequential, or punitive damages related to product sold.

Therastress.com RETURN POLICY:
Our products are the highest quality and top customer service is our goal. If you order a product and it arrives damaged or defective, we will exchange it at no cost. Your satisfaction with Therastress.com products is guaranteed. If you are not satisfied with a product, you may return the unused portion to us (along with any unopened bottles) within 30 days of purchase for a full refund (less shipping & handling). Anytime beyond 30 days from the date of shipment of merchandise, no returns will be accepted by Therastress.com.

If you are still unsatisfied after consuming the Therastress, products as directed, return the empty containers, a copy of your invoice, and an explanation concerning your dissatisfaction to :

TheraStress™ .com
Customer Service
165 Castilian Dr
Goleta, CA 93117

Please include your e-mail address and phone number so we may contact you if necessary. If we are unable to contact you, we may be unable to process the guarantee. Please allow 30 days for us to process your request.

Promotional Offers

Any special promotional item(s) received for either discount or no cost from this web site in conjunction with purchased items must be returned along with the purchased non-promotional items. If the product is returned alone, a small charge for the free item may apply.


SHIPPING POLICY:
Therastress.com offers standard 2 to 6 business day shipping via the U.S. postal service. The Therastress.com team does their best to ship all orders accepted before 12 noon Pacific time on the same day. Therastress.com currently does not ship on Saturdays, Sundays or Holidays. Customers may be required to sign for delivery. Should you wish to have your order left otherwise, please note that when placing your order or advise the carrier upon the first delivery attempt. Shipments outside the 48 continental United States may involve additional requirements. Shipments to remote, rural, or international locations will require additional time for delivery.

SHIPMENT TRACKING:
We will notify you of your order confirmation via email. If you require additional order and/or shipping status information, please don't hesitate to ask our friendly Customer Care Representatives via email. Please have your email address and order number handy so our representative can promptly look up your order for you.

LEGAL NOTICES

Copyright Infringement
This site is owned and operated by Therastress.com. All materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that are part of this web site are copyrights, trademarks, service marks and/or other intellectual properties owned, controlled or licensed by Therastress.com, unless otherwise noted. The web site as a whole is protected by United States and international copyright law and Therastress .com owns all worldwide rights, titles and interests to this web site.

Arbitration
Any disputes that cannot be resolved between the customer and Therastress.com through communication between the parties shall be resolved through arbitration administered by the applicable procedures of the American Arbitration Association. ("AAA"). BY ENTERING INTO THIS CONTRACT TO PURCHASE MERCHANDISE FROM THIS WEB SITE, BOTH PARTIES ARE GIVING UP THEIR CONSTITUTIONAL RIGHT TO HAVE ANY SUCH DISPUTE DECIDED IN A COURT OF LAW BEFORE A JUDGE OR JURY, AND INSTEAD ARE ACCEPTING THE USE OF ARBITRATION. The demand for arbitration must be in writing and must be made by the aggrieved party within sixty days of the event giving rise to the demand. The arbitration shall take place in Los Angeles County, California, and shall be based on the laws of the State of California. The decision of the arbitrator shall be binding and conclusive on the parties and not revisable for error of law or legal reasoning of any kind. Judgment upon the award rendered by the arbitrator may be entered in any court having proper jurisdiction. Each party to the arbitration shall bear their own costs including attorney's fees. The fees for the arbitrator shall be paid equally by both parties.

THIS AGREEMENT REPRESENTS ALL OF THE TERMS AND CONDITIONS AGREED TO BY THE PARTIES (Therastress .com AND CUSTOMER) AND SUPERCEDES ALL OTHER COMMUNICATIONS BETWEEN BOTH PARTIES.

THIS AGREEMENT WILL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA (EXCLUSIVE OF CONFLICTS OF LAW PRINCIPLES) AND WILL, TO THE MAXIMUM EXTENT ALLOWABLE, BE DEEMED TO CALL FOR PERFORMANCE IN LOS ANGELES COUNTY, CALIFORNIA.

 

Prime Life Nutriceuticals
165 Castilian Dr
Goleta, CA 93117